Many shops will be will more willing to replace a single defective scale on an existing DRO vs. replacing the entire system, if that will get them up and running. Newall's DSG and DMG ...
IMAC Tecnologie is an established Italian engineering company, and for over twenty years has been working in the field of machine tools. The production site is located in Muggio near Milan.IMAC m...
Troubleshooting
One page troubleshooting guides are available for our Digital Readout Systems. Select the display model below to download and print the appropriate troubleshooting guide.
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One Page Troubleshooting Guides |
File |
Size |
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For display models: A50, C70, C80, DP700 |
26k |
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For display models: Sapphire, DP7, DPG, Topaz, DP8, DPG2000, E70 |
26k |
Once troubleshooting has been completed, contact our Tech Support Department with the serial number of the DRO or reader head.
Digital Readout System FAQ's
My Digital Readout System is not scaling properly.
This is easily solved by setting the encoder type parameter to match the type of encoder that is being used. The Digital Readout manual provides detailed instructions on parameter setup.
My Digital Readout is reading double or half of actual movement
This is likely caused by incorrect setting of the Radius / Diameter parameter. The Digital Readout manual provides detailed instructions on parameter setup.
Where can I find the serial number on my Spherosyn or Microsyn reader head?
The serial number is engraved in the reader head. See photos below.
